mountainhighstretchandwellness

PRIVACY POLICY

Mountain High Stretch & Wellness

Mountain High Stretch & Wellness (“we,” “our,” or “us”) is committed to protecting your personal information and maintaining transparency in how your data is collected and used. By visiting our website, booking a service, or contacting us, you agree to the practices described in this policy.

We may collect personal information that you provide directly when booking an appointment, filling out a form, requesting communication, or corresponding with us. This information may include your name, email address, phone number, appointment details, service preferences, and any health or mobility information relevant to your session. Additionally, when you visit our website, standard analytics tools may automatically collect certain data such as your IP address, browser type, device information, pages visited, time spent on the site, and referral details. This information helps us enhance our website performance and understand visitor behavior.

We use the information we collect to schedule and manage appointments, respond to inquiries, improve our services, provide tailored recommendations, send confirmations or reminders, process payments when applicable, and maintain necessary business records. Your information is stored securely, and we take reasonable measures to protect it from unauthorized access, misuse, loss, or disclosure. However, because no digital system is entirely secure, sharing information online is done at your discretion. We do not sell your personal information, and we only share it when required to support essential business functions, comply with legal obligations, or with your explicit consent.

Our website may use cookies, tracking pixels, and analytics technologies to improve functionality and user experience. You may disable cookies through your browser settings if you choose. While our website may contain links to third-party sites, such as Google Maps or social media pages, we are not responsible for the privacy practices of external websites. If at any time you wish to access the information we have collected, correct inaccuracies, request deletion, or withdraw consent for communication, you may contact us using the information provided below. 

CANCELLATION POLICY

To ensure fairness and smooth scheduling for all clients, we ask that you notify us promptly of any appointment changes.

  • Cancellations made more than 24 hours before your appointment: No charge
  • Late cancellations (less than 24 hours’ notice): $65 fee
  • Same-day cancellations or no-shows: Charged the full session cost

We understand unexpected emergencies or illness can occur, and reasonable exceptions may be granted in those situations.

CONTACT INFORMATION

If you have questions about this Privacy Policy or Cancellation Policy, please contact us:

Mountain High Stretch & Wellness
Suite 104, 1532 Emerson St
Denver, CO 80218
United States
Phone: 720-595-7757
Email: mountainhsw@gmail.com